Tasting Room Policies
1. Hours of Operation: We are open from 10am-5pm, 7 days a week. Our last tasting starts at 4:30pm with a duration not to exceed 1 hour.
2. Reservations: Reservations are highly recommended to allow us to provide the best service possible. Walk-ins are seated as available but are not guaranteed. Walk-ins are available on a first come first served basis.
3. Running Late: If you are running late for your reservation, please give us a call. Reservations will be held for 15 minutes
4. Pets Policy: We want to offer the best possible experience for all of our patrons here at Opolo! We welcome well-behaved furry friends on the patio. Unfortunately, we will have to ask you to remove your pet if it becomes a nuisance to guests due to barking, aggressive behavior, or off leash.
5. Tasting Fees: Our standard tasting fee is $30 per tasting. This fee can be waived with a 2 bottle purchase of wine
6. Club Member Tastings: We want to provide the best experience we can to all of our members who come visit us at the Opolo Estate. Whenever possible, reservations are preferred so that we can prepare for your visit. Please make sure you are logged in to your club member account when making a reservation to redeen up to 4 complimentary tastings per membership per visit. If you need assistance, please call us at (805) 238-9593.
7. Group Size: Bookings for our indoor and patio table-side wine tasting experiences are limited to six guests per reservation, and one reservation per group. Multiple parties cannot be sat together. For groups of seven or more, please email firstname.lastname@example.org with your large group inquiry.
8. Food Policy: Outside food and beverage are not permitted at Opolo. Food is available with the purchase of wine at our outdoor patio bar, and additional confectionary items are available for purchase in the tasting room.
- You may opt out or place your membership on hold after receipt of three official wine club shipments.
- Our wine club DOES NOT offer the option for members to customize their shipments. However, we do offer a range of club options designed to cater to different tastes and preferences.
- Wine Club membership may be placed on hold for a maximum of two shipments per calendar year.
- Will Call shipments will automatically be shipped out after 90 days at the member’s expense.
- If you would like to update your Credit Card, Billing Address, or Shipping Address please do so by logging into your club member account, emailing us at email@example.com or calling us at (805)238-9593
- Due to legal restrictions on shipments of wine and other alcoholic beverages, we cannot ship to the following states: Alaska, Arkansas, Connecticut, Delaware, Hawaii, Mississippi, New Jersey, Rhode Island, Utah, Vermont or West Virginia
- By joining the club, you agree that if you need to make any modifications, or to skip a shipment for any reason after your initial commitment has been met, you will do so before the deadline listed in the pre-shipment notification and acknowledge that not doing so may result in extra shipping or handling fees. You understand that additional charges will apply for returned, reshipped or misdirected wine.
OPOLO WINES POLICIES:
Effective Date: January 1, 2024
Please find a list of general Opolo policies below.
At Opolo, we are committed to ensuring that our website is accessible to all individuals, including those with disabilities. We strive to provide an inclusive and user-friendly online experience for everyone, regardless of their abilities or impairments.
To access accessible features, please click on the icon on the lower left of your screen to customize a website view that is best for you.
Opolo.com continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities. If you have any questions or concerns about the accessibility of our website, please contact us at firstname.lastname@example.org. Your feedback is essential to our ongoing commitment to accessibility.
2. ALCOHOL WARNING
Opolo Wines promotes the responsible consumption of alcoholic beverages. As such, we encourage you to drink responsibly and be mindful of your alcohol intake. By accessing this website, you confirm that you are of legal drinking age in your country of residence. We do not sell alcohol to individuals under the legal drinking age.
PREGNANCY WARNING: Drinking alcohol during pregnancy can cause birth defects. Pregnant women should avoid alcoholic beverages.
Excessive alcohol consumption may have adverse health effects. It is recommended to know your limits and drink in moderation. If you have specific health concerns or are taking medication, consult with your healthcare provider before consuming alcoholic beverages.
If you choose to consume alcoholic beverages, please do so responsibly. Do not drink and drive. Arrange for a designated driver or use alternative transportation.
Need Help? If you or someone you know is struggling with alcohol-related issues, please seek assistance. There are helplines and resources available to provide support.
Opolo Wines adheres to all applicable laws and regulations governing the sale and promotion of alcoholic beverages. Please enjoy our products responsibly.
3. CALIFORNIA REDEMPTION VALUE TAX COLLECTION NOTICE:
Opolo Wines complies with California’s beverage container recycling program, which includes the California Redemption Value (CRV) tax. This CRV tax is applied to specific beverage containers at the time of purchase. It serves as a deposit, and consumers are eligible for a refund when they return the empty containers to an authorized recycling center.
Opolo Wines supports environmentally friendly practices, including the responsible recycling of beverage containers. We encourage our customers to participate in the CRV program to contribute to a cleaner and more sustainable environment.
For more information on CRV tax and recycling centers, please visit California Department of Resources Recycling and Recovery (CalRecycle).
Opolo Wines values your privacy. We collect user data for essential purposes, such as providing services, enhancing user experiences, and marketing. We use reasonable security measures to protect your information and do not share data with third parties. You can request information changes or unsubscribe. To view our full privacy policies, please see below.
5. TASTING ROOM POLICIES
Opolo’s estate tasting room has select policies to keep our patrons safe and happy. To read a full list of our tasting room policies, please visit opolo.com/visit
Effective Date: January 1, 2024
1. COLLECTION OF INFORMATION:
We collect the following categories of information when you use our services or create an account with us:
- Information provided by users: including but not limited to name, email, address, contact information, billing details, sign-in credentials, interests, preferences, date of birth, and age.
- Automatically collected information: encompassing electronic activity, device specifications, IP addresses, advertising identifiers, time zone, geolocation, and related data.
2. COLLECTION METHODS/ THIRD PARTY ADVERTISING AND ANALYTICS:
We utilize publicly available sources and third party services that may collect data including social media, google analytics, and other third party service providers. Our website may contain links to external websites.
3. PURPOSE OF DATA COLLECTION:
Opolo Wines collects user data for the express purposes of rendering services, optimizing user experiences, executing targeted marketing initiatives, communicating with account holders, offering personalized recommendations, and refining services based on user preferences and device attributes.
4. USER CONSENT:
Users are entitled to request rectification, deletion, or copies of their personal information. Unsubscribe mechanisms are available in electronic communications or via text message replies containing the term “STOP.”
Access to our website is restricted to individuals aged 21 years or older, verified through our age gate mechanism. User consent is inferred through website navigation, account creation, or data submission.
5. DATA USAGE, SECURITY, AND PROCESSING:
Opolo Wines does not engage in the dissemination of user data to third parties.
We employ reasonable security measures to safeguard information from loss, theft, interference, misuse, unauthorized access, disclosure, alteration, or destruction. However, it is acknowledged that no data storage system or transmission over the Internet can be guaranteed as entirely secure.
6. DATA RETENTION:
8. CONTACT INFORMATION
For inquiries, please direct correspondence to email@example.com.