Shipping FAQ

Orders ship Monday through Thursday only. For shipping questions and more information about our shipping policies, please read our the FAQs below before ordering:

In our commitment to safeguard the quality of your wine and ensure its secure delivery, we have chosen to delay shipments to states experiencing colder than normal temperatures.

This hold will apply to CO, ID, MT, WY, KS, NE, SD, ND, MN, IA, MO, IL, WI, OH, OR, IN, PA, NY, VA, NH, ME, and WA. Orders placed from these states will be shipped beginning March 4th.

We are happy to ship to most states within the United States!
Unfortunately, we are unable to ship to Alaska, Arkansas, Connecticut, Delaware, Hawaii, Mississippi, New Jersey, Oklahoma, Rhode Island, Utah, Vermont, West Virginia
States on the above list, please contact us for alternate arrangements.
  • Quarterly Club Shipments: We carefully time each shipment to avoid inclement weather and may need to adjust the schedule at any time to protect the wine. We may also utilize expedited shipping or inclusion of ice packs as needed to protect the quality of the wine. Tentatively, you can plan on shipments in February, May, September and November.
  • Online and Phone Orders: Online / Phone orders typically ship the following business day that your order is received. We do not ship on Fridays. We offer different levels of shipping and carriers so that you can determine shipping to best fit your needs. Please note shipping dates for temperature controlled shipping dates differ. Please contact us for further details.
  • Delayed Shipping: We are happy to offer delayed shipping options both online and over the phone.

Yes. Someone 21 or older must sign for any package that contains alcoholic beverages.

No. An adult signature is required for all wine shipments. Business address or local carrier pick up locations are preferred to avoid missing your wine delivery. Please note, orders will be returned to sender after three (3) delivery attempts at the customer’s expense.

Yes, we have two will call locations, our tasting room in Paso Robles and our business office in Westlake Village. Both locations can be used to pick up club shipments and online orders.

Carriers will attempt to deliver your package three (3) times before it is returned to sender. Opolo is not responsible for the shipping costs / fees associated with package returns and re-shipments.

Please contact us at 805.238.9593 or email We contact the courier and request the order be sent to an alternate address. Deliveries cannot be delayed once in transit.
Shipments can only be redirected within the state they are initially sent to. Redirect fees are applied.

No. Deliveries can only be made to physical addresses. We cannot ship to post office boxes.
Alternatively, we can arrange to ship to most UPS and FedEX pick up locations.

At this time, we are only able to ship spirits within California.

Distillery products are currently limited to a maximum purchase of 3 bottles per transaction in accordance to TTB/ABC requirements. 

If you would like to order more than 3 bottles, please contact us at (805) 238-9593 for alternate arrangements.